Frequently asked questions
How do I place an order?
Choose a product and available option, add it to your cart, and complete checkout. Your order confirmation is sent to your checkout email.
How much is U.S. shipping?
Orders of $50 or more after discounts, before tax and shipping, ship free. Orders below $50 have a $7 shipping fee.
When will my order arrive?
Processing takes 1–3 business days. U.S. transit is estimated at 5–7 business days after dispatch, for approximately 6–10 business days in total. Weekends and public holidays are excluded. See our Shipping Policy.
How do I track my order?
Use the tracking link in your shipping confirmation or the order-status link in your order confirmation. Visit Track your order for help.
Can I return an item?
Request a return within 30 days of delivery. Change-of-mind returns must be unused and include original packaging and accessories. We pay return shipping for quality issues; you pay for non-quality returns. See the full Return & Refund Policy.
Can I change or cancel my order?
Email us promptly. Changes and cancellations cannot be guaranteed once fulfillment has started.
How should I use and care for solar lights?
Follow the instructions for the specific product. Solar performance depends on placement, daylight and seasonal conditions. Refer to the product listing for its intended use and weather-resistance information; do not assume every item is suitable for the same exposure.
How can I contact you?
Stahomily is operated by YOUBUY LLC.
Email: support@stahomily.com
Business address: 5 Cromwell Drive, Worle, Weston-super-Mare, BS22 7UL, United Kingdom.
For order questions, include your order number and the email address used at checkout. For return requests, contact us before sending an item; we will confirm return instructions and the appropriate return address.