Shipping policy

Last updated: September 23, 2026

U.S. shipping rates

Standard shipping to the United States is free for orders of $50.00 USD or more. Orders below $50.00 USD have a $7.00 USD shipping fee. The threshold is based on the merchandise subtotal after discounts, before taxes and shipping. Applicable taxes and the final total are shown at checkout before payment.

Processing and delivery

Orders are processed in 1–3 business days. After dispatch, standard U.S. transit time is estimated at 5–7 business days. Allow approximately 6–10 business days in total from order placement. Business days are Monday through Friday, excluding public holidays. Processing time and transit time are separate.

Delivery times are estimates, not guarantees. Carrier disruptions, severe weather, address issues and customs checks may cause delays. If we become aware of a material delay, we will contact you with available options. Contact us if your order has not arrived within the estimated window.

Tracking and delivery issues

We send shipping confirmation and tracking information to the email address provided at checkout when your order ships. Tracking may take time to show its first carrier update. If an order ships in more than one parcel, tracking details may be provided separately.

Please check your delivery address before placing your order. Email support@stahomily.com promptly if a correction is needed. Changes cannot be guaranteed after dispatch. If tracking indicates delivery but your parcel is missing, or the parcel arrives damaged, contact us with your order number so we can investigate and arrange an appropriate resolution.

Other destinations

The $50 free-shipping threshold and $7 flat rate above apply to U.S. destinations. Availability and rates for other destinations are shown at checkout. Contact us before ordering if you need a delivery estimate outside the United States. Any applicable import charges are subject to the destination's rules and any amounts collected at checkout.

Cancellations and returns

To request a cancellation, email us as soon as possible. We will try to cancel orders that have not entered fulfillment. If an order has already shipped, our Return & Refund Policy applies. Nothing in this policy limits any rights you have under applicable consumer law.

Contact

Stahomily is operated by YOUBUY LLC.

Email: support@stahomily.com

Business address: 5 Cromwell Drive, Worle, Weston-super-Mare, BS22 7UL, United Kingdom.

For order questions, include your order number and the email address used at checkout. For return requests, contact us before sending an item; we will confirm return instructions and the appropriate return address.